Crisis Response. Psychosocial Protection. Operational Continuity.

When your people, brand, or leadership are at risk, VUCA activates a clear, coordinated crisis plan. From psychosocial threats to high-stakes reputation events - we help you respond early and recover strategically.

62%

of HR leaders

say psychosocial hazards are now their biggest safety risk

1 in 3

employees

will experience a personal safety threat that affects their ability to work

89%

of directors

underestimate their legal liability in psychosocial or reputational crises

48 hours

is the average

window where public opinion and reputational harm peak, long before legal or policy mechanisms respond.

Traditional Insurance Has a Blind Spot.

When a crisis strikes - whether it’s a personal safety threat, internal misconduct, escalating psychosocial harm, or public backlash - traditional insurers, internal protocols, and legal counsel often take hours (or days) to activate.

By then, the damage has already begun.

Proudly backed by Lloyd’s of London and administered in partnership with Samphire Risk, VUCA Risk was built to fill that gap. VUCA activates in the most vulnerable window, when leaders are under pressure, legal exposure is growing, and people are at risk.

We don’t replace your insurers, we move before they can. Our goal is to limit harm, reduce downtime, and protect your claim profile. That’s why we built VUCA, to fill the human and operational gap left open by traditional response models.

  • Psychosocial support for your people.


    
Crisis doesn’t wait - and most internal HR teams aren’t equipped to manage it alone. Safety Assist offers 24/7 access to expert-led response for high-risk personal safety incidents, helping organisations meet their WHS and duty of care obligations without overloading internal staff.

    Unlike traditional EAPs, Safety Assist activates at the first sign of threat - before harm occurs - reducing risk, liability, and burnout across your HR and WHS teams.

    Think: domestic violence spillover, workplace stalking, targeted threats, malicious bullying, or escalating psychosocial risk.

    SEE PSYCHOSOCIAL RISK TRIGGERS

  • Operational defence for your business.


    
When a crisis escalates - media, legal, reputational - Biz Assist steps in. Acting as an external crisis team, we help you manage fallout, protect leadership, and ensure business continuity. From strategy to containment, we move faster than traditional PR or legal frameworks can.

    Think: workplace fatalities, director-level investigations, cyber breaches, environmental spills, or operational failures that threaten continuity and public trust.

    SEE EXECUTIVE RISK TRIGGERS

Real Incidents. Real Impact.

Actual triggers. Actual responses. Covered by VUCA.

  • SAFETY ASSIST Case Example – Healthcare (Psychosocial Threat)

    Incident:
    A healthcare worker is stalked by her ex-partner, who begins loitering near the clinic after hours. She becomes distressed and fearful, but unsure how to raise it internally.

    Response:
    The employee discreetly uses the Safety Assist hotline. Within 2 hours, ERS arranges temporary accommodation, liaises with police, initiates trauma-informed counselling, and supports HR in activating an internal psychosocial risk plan.

    Outcome:
    The employer meets WHS obligations and avoids a psychological injury claim. The employee is safe, supported, and able to return to work, while reputational exposure is avoided.

    Trigger: Stalking and threat behaviour linked to psychosocial escalation under Safety Assist.

  • BIZ ASSIST Case Example - Reputational (Discrimination Allegation)

    Incident:
    A video circulates online accusing a company manager of discriminatory language. The clip goes viral, triggering public backlash and incoming media enquiries.

    Response:
    Biz Assist is activated. A crisis consultant is deployed to manage internal and external comms, support legal liaison, prep talking points for leadership, and coordinate press response.

    Outcome:
    The company acts fast and transparently. Staff remain engaged, media de-escalates, no legal breach is found and public confidence is restored within 48 hours.

    Trigger: Reputational threat to the business and leadership integrity under Biz Assist.

SEE MORE EXAMPLES

The Rules Have Changed

So Has the Risk.
Traditional protections can’t keep up with today’s threats, especially when the danger is psychosocial, reputational, or unfolding in real time.


Businesses are now judged on how fast they respond, not how well they recover.

“We fund the response. Not the recovery.”
— VUCA Risk

The Public Now Watches Everything

Employee claims go viral.
Anonymous posts spark headlines overnight.
You need a response strategy as fast as the social fallout, not days later.

Boards and executives are now accountable for WHS, ESG, and psychosocial risk. The line between moral duty and legal exposure has blurred.

Leadership Is Now Personally Liable

Most policies don’t activate until after the damage is done.
By then it’s too late for containment, continuity, or confidence.

Traditional Insurance Lags

Your Internal Teams Are Already Under Pressure

People Leaders and Legal are being asked to manage reputational and wellbeing crises they weren’t trained for - or resourced to handle.

VUCA works across industries and business layers.
Whether you’re guiding risk strategy, leading people, managing reputation, or seeking media insight -
there’s a starting point for you below.

Crisis Doesn’t Wait. Neither Should You.

  • Protect your workforce from psychosocial harm.


    ➡️ Talk to us about Safety Assist

  • Mitigate reputational fallout and operational risk before it escalates.


    ➡️ Book a Strategic Briefing

  • Offer clients access to rapid response and ESG-aligned protection.


    ➡️ Become a VUCA Broker Partner

    ➡️ Download Resources

  • Explore our approach to psychosocial, reputational, and WHS crisis response.

    ➡️ Request a Media Kit